Digitalized Elevation
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Email & SMS · Websites & retention

Email and SMS that follow up faster than you can, and bring customers back

Most leads go cold because nobody followed up in time. Automated email and texts fix that, then keep past customers coming back.

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The short answer

What is email and SMS marketing?

It's sending helpful, well-timed emails and text messages to leads and customers who've agreed to hear from you. For local businesses that usually means instant follow-up on new leads, appointment reminders, review requests and the occasional offer to bring past customers back.

Who it's for

  • Businesses that get leads but struggle to follow up quickly
  • Service companies with repeat or seasonal work
  • Anyone sitting on a customer list they never email

What's included

What do you get with Email & SMS?

  • Speed-to-lead automations

    New leads get a text and email within moments, even when you're on a job.

  • Appointment reminders

    Fewer no-shows with automatic reminders.

  • Review requests

    Ask happy customers for a Google review at the right moment.

  • Reactivation campaigns

    Bring past customers back with seasonal reminders and offers.

  • Compliance built in

    Opt-ins, opt-outs and message frequency handled properly for SMS rules.

  • Reporting

    Opens, replies and booked jobs from every campaign.

How it works

How does it work?

  1. Map

    We map how leads come in and where they currently fall through the cracks.

  2. Build

    Automations and templates go into your CRM, written in your voice.

  3. Launch

    We turn it on and watch the first leads flow through.

  4. Improve

    Test messages and timing to lift replies and bookings.

Results

Proof, not promises

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Pricing

What does Email & SMS cost?

The CRM that powers this is included in every plan, starting with Get Found ($250/mo). Full email and SMS campaigns are included in Get Everything ($3,500+/mo).

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FAQ

Email & SMS questions

Don't see yours? Reach out anytime at (726) 240-4111 or help@digitalizedelevation.com.

Is SMS marketing legal for small businesses?

Yes, with consent. People must opt in to receive texts, and every message program needs clear opt-out instructions (like “Reply STOP”). We set this up correctly from the start.

Won't texting customers annoy them?

Not if the messages are useful and not too frequent. A fast reply to a quote request or a reminder about an appointment is usually welcome. Constant promos are not, so we don't send them.

Do I need special software?

You need a CRM that can send email and texts. It's included in all of our plans, so there's nothing extra to buy from us.

Related services

Let's figure out where your next customers come from.

On a strategy call we look at where your leads come from now, where they could come from, and whether we're a good fit. No pressure, no jargon.

Book a Strategy Callor call (726) 240-4111